Privacy Policy
Your privacy matters to us. Learn how aurivexomira protects and manages your personal information in accordance with Australian privacy laws.
Effective Date: March 15, 2025
1. Introduction
2. Information We Collect
Personal Information
- Name and contact details (email address, phone number, postal address)
- Professional information (job title, company, industry experience)
- Account credentials and login information
- Payment and billing information
- Educational background and qualifications
- Course preferences and learning objectives
Automatically Collected Information
- IP address and location data
- Browser type and version
- Operating system information
- Device identifiers and characteristics
- Website usage patterns and navigation data
- Session duration and page views
3. How We Use Your Information
Purpose | Legal Basis |
---|---|
Account creation and management | Contract performance |
Course delivery and educational services | Contract performance |
Payment processing and billing | Contract performance |
Customer support and communication | Legitimate interest |
Platform improvement and analytics | Legitimate interest |
Marketing communications (with consent) | Consent |
Legal compliance and fraud prevention | Legal obligation |
4. Information Sharing and Disclosure
Service Providers
Legal Requirements
Important: We will never share your personal information for marketing purposes without your explicit consent. You have full control over marketing communications and can opt out at any time.
5. Your Privacy Rights
Right to Access
You can request a copy of the personal information we hold about you. We will provide this information within 30 days of your request.
Right to Correction
You can ask us to correct any inaccurate or incomplete personal information. We will make corrections promptly and notify relevant third parties if necessary.
Right to Deletion
You can request deletion of your personal information, subject to our legal and contractual obligations. We will assess each request individually.
Right to Object
You can object to certain uses of your personal information, particularly for marketing purposes or where we rely on legitimate interests.
How to Exercise Your Rights
6. Data Security and Protection
- Industry-standard encryption for data transmission and storage
- Regular security assessments and vulnerability testing
- Strict access controls and employee authentication procedures
- Secure data centers with physical and environmental protections
- Regular backup procedures and disaster recovery planning
- Employee training on privacy and security best practices
7. Data Retention
- Account Information: Retained while your account is active, plus 7 years after closure for legal compliance
- Course Records: Maintained for 7 years to support certification and continuing education requirements
- Payment Information: Kept for 7 years as required by Australian taxation and business record laws
- Marketing Data: Retained until you withdraw consent or 3 years of inactivity
- Support Communications: Kept for 3 years to improve service quality
8. International Data Transfers
- Contracts with standard contractual clauses approved by relevant authorities
- Verification that recipient countries provide adequate privacy protection
- Implementation of additional safeguards where necessary
- Regular review of international transfer arrangements
9. Children's Privacy
10. Privacy Policy Updates
- Notify you by email at least 30 days before changes take effect
- Display a prominent notice on our website
- Update the "Last Modified" date at the top of this policy
- Provide a summary of key changes for your convenience
Contact Our Privacy Officer
Email: info@aurivexomira.com
Phone: +61 438 400 460
Address: Privacy Officer
aurivexomira
115 Hammond Ave
Wagga Wagga, NSW 2650
Australia
We aim to respond to all privacy inquiries within 5 business days. For complaints, we will investigate and provide a written response within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.